REM: Registered Electronic Mail

Registered Electronic Mail for Businesses and the Public

In today’s digital landscape, understanding Registered Electronic Mail (REM) is crucial for both businesses and the public. This article aims to clarify REM’s significance in simplifying electronic communication and ensuring security for all stakeholders.

Understanding REM: A Pillar of Secure Communication

REM is a cornerstone in electronic communication, offering a secure and legally recognized framework for sending and receiving emails. Mandated by Regulation (EU) No. 910/2014, or “eIDAS” (electronic IDentification Authentication and Signature), REM adheres to rigorous standards, providing peace of mind for businesses and individuals.

Elevating Trust in Digital Interactions: The Role of eIDAS

At the core of REM lies the eIDAS framework, designed to instil trust in online transactions. By establishing clear guidelines and protocols, eIDAS ensures the integrity and security of electronic exchanges, fostering confidence between businesses, individuals, and governmental entities.

Demystifying SERC and SERCQ: Simplifying Electronic Delivery Services

In electronic delivery services, understanding the difference between Certified Electronic Delivery Service (SERC) and qualified certified electronic delivery service (SERCQ) is crucial. While SERC provides secure delivery, SERCQ sets higher standards, ensuring enhanced security and reliability.

Unlocking the Potential of PEC with REM

The inception of PEC in 2005 marked a significant milestone, initially serving interactions with Public Administration. Subsequent legislative changes, such as the issuance of Legislative Decree no. 185/2008, mandated corporations to disclose their Certified Electronic Mail address during registration, later extending this requirement to established companies. In 2012, freelancers were also obliged to adopt PEC, followed by all VAT number holders. Additionally, the establishment of a public directory of PEC addresses further solidified its integration into business practices.

For businesses entrenched in the traditional Certified Electronic Mail (PEC) system, the emergence of REM presents a transformative opportunity. Aligning with REM standards allows PEC to transcend its domestic confines, facilitating secure and interoperable communication throughout the European Union. This evolution promises enhanced connectivity and streamlined operations for businesses navigating cross-border interactions.

Transitioning from PEC to REM: A Strategic Imperative

Starting from the second half of 2024, the PEC will be replaced by the REM. The adaptation process to comply with the requirements of the “eIDAS” Regulation involves the evolution of existing PEC services to align with SERCQ standards mandated by the regulation.

Fortunately, for users already accustomed to PEC, transitioning to these new services is seamless. With just a few clicks, users should be able to migrate to REM-compliant services, unlocking additional benefits beyond the traditional PEC offerings. These benefits include enhanced verification of the mailbox holder’s identity and an added layer of security through two-factor authentication (2-step verification).

Empowering Businesses and Individuals

Embracing REM offers numerous benefits for businesses and the public. From heightened security to improved cross-border communication, REM empowers stakeholders to navigate the digital landscape with confidence and efficiency.

Practical Uses

REM serves a multitude of practical purposes, including:

• Proving Time of Sending, Content, and Delivery: Registered email provides irrefutable evidence of the time of sending, content, and delivery of email communications to one or multiple recipients.
• Risk Mitigation: It offers legal proof of notices and documents sent, providing peace of mind and protection against potential legal and financial risks.

The versatility of registered email is evident in its diverse range of applications, including:

• Sending invoices, receipts, and proofs of payment (useful for fraud prevention).
• Transmitting contracts, commercial agreements, termination letters, etc.
• Protecting the authorship of proposals and projects through IP rights protection.
• Cancelling subscriptions, contracts, policies, and services with legal certainty.
• Facilitating GDPR notifications, policy updates, and express consent processes.
• Handling legal notices, communications between legal professionals, demand letters, and privacy notices.
• Managing HR communications, including notices, warnings, contracts, and policies
• Facilitating corporate communications across departments and stakeholders.

REM as an Alternative to Registered Postal Mail

REM offers the same legal validity as conventional registered postal messages while providing numerous advantages, including speed and cost-effectiveness. It serves as a reliable alternative for legal correspondence and document exchange, ensuring secure communication and legal compliance.

Finally …

REM offers peace of mind, legal validity, and efficient communication for businesses and individuals alike. By leveraging its benefits, stakeholders can mitigate risks and streamline their communication processes in an increasingly digital world.

If you need help with transitioning from a PEC to a REM account, we are here to help. For over 55 years, De Tullio Law Firm has been providing international clients with independent legal advice. We offer services in all the major fields of Italian law.